Deliveries
Alpine Nurseries delivery service operates Monday to Friday and covers most locations across the eastern states of Australia.
Delivery Charge | Minimum Order | Delivery Days | |||
Distribution Areas |
Boundaries |
Less Than $1000 |
Over $1000 | ||
Sydney Metro | $110 | $75 | $300 | Monday to Friday | |
Central Coast | Brooklyn to Lake Munmorah | $200 | $110 | $300 | Tuesday & Friday |
Newcastle | Lake Munmorah to Hexham | $350 | $200 | $500 | Tuesday |
Blue Mountains | Penrith to Lithgow | $200 | $110 | $500 | Wednesday |
South Coast | Heathcote to Wollongong | $200 | $110 | $500 | Monday |
South Coast | Wollongong to Nowra | $350 | $200 | $500 | Monday |
Delivery areas not listed will be price on application (POA).
Effective 1st July 2024
Minimum Order Charges
Minimum orders of $300+GST for Sydney metro and Central Coast, $500+GST for country deliveries apply.
Customer Responsibility for Deliveries
Delivery is strictly kerbside drop-off. Customers must provide appropriate equipment, machinery and staff for unloading of all orders.
Order Cancellation and Return Fees
- A fee of $250.00 will apply to orders cancelled or re-scheduled whilst in transit or upon arrival on site
- Any plants bought in from another supplier for an order will not be credited
- Pickup fee of $250.00 applies where you require Alpine to pickup returned plants from site
- 20% fee applies to all accepted stock returns
- A charge of $2.10 (excluding gst) applies per plastic tray for 140mm tubes. Fully refundable on return
Terms and Conditions
- Claims due to shortages or damages will only be recognised if received within 48 hours following delivery
- All responsibility for stock sent via outside carriers ceases when stock leaves Alpine Nurseries
- Claims due to damage in transit should be directed to the relevant transport company
- Responsibility for stock delivered by Alpine ceases when stock is received and accepted by customer
- AS2303:2015 tree inspection reports will be charged at $109.00 per batch
- All plants remain the property of Alpine Nurseries until paid for in full
- Plants supplied by Alpine Nurseries are governed by Alpine’s Terms and Conditions of Sale
Payment Terms
Pre-payment prior to delivery unless previous arrangements for credit have been made. We accept Visa, Mastercard and Amex, EFTPOS and Electronic Funds Transfer (EFT). In all cases funds must be cleared in our bank prior to delivery. We do not accept payment by cheques or cash.
A transaction fee of 1.1% applies to Visa and Mastercard and 3% for AMEX. Established account customers – strictly 30 days.
For any further information contact the sales team by email or phone (02) 9651 0999